Privacy Policy
For MediaBranch the protection of your personal data is a priority. For this reason, we take care to protect the data collected and processed during your transactions with us.
MediaBranch, in the context of the implementation of the new legislative framework for the protection of personal data, i.e. the new General Data Protection Regulation of the European Union (GDPR), which has been implemented since May 25, 2018, has renewed its forms and procedures so that to be in full compliance with the new regulatory requirements.
Below you can get all the information and updates on how MediaBranch will handle your personal data.
MediaBranch will use your personal data in its capacity as Data Controller. You can contact us in the following ways:
By phone at the number: +302312316400
If you have any questions regarding the processing of your Personal Data, if you wish to exercise any of your rights, or submit a complaint regarding your Personal Data, you may contact our Data Protection Officer by letter through the contact form, marked Attention Data Protection Officer.
MediaBranch will collect and process your personal data:
A.
1) for drawing up a financial offer of services to interested customers/businesses.
2) for the issuance of a tax document for the provision of services.
3) to enter into a service contract/contract.
4) to process payments from and to you and perform financial transactions through our website or mobile application.
B.
1) for filing a trademark registration application.
2) for the declaration of counterclaim required in the filing of a trademark registration application.
C.
1) to inform you (via electronic or printed mail or by phone or sms) about matters concerning our communication and our services provided.
2) to ask you for information about your level of satisfaction with MediaBranch services;
D.
1) for the management of complaints, objections and complaints.
2) to prevent and suppress money laundering and terrorist financing
3) the imposition of financial sanctions
4) the control of politically exposed persons
5) the mandatory exchange of information in the tax sector, possibly using automated means
6) to comply with court decisions and respond to requests from public authorities.
E.
1) to conduct market research.
2) to provide marketing services and present you with personalized information and offers of our services.
3) to analyze our customer base and optimize the services provided by MediaBranch.
4) to better serve the visitors of our website, to improve its performance and functionality.
5) for the security and proof of electronic communications, only with your prior express consent.
F.
1) to defend the legitimate interests of MediaBranch.
2) for the security of its facilities.
3) to manage its business operations.
4) for the operation of its information systems and the hosting of data and applications.
5) to comply with MediaBranch's corporate policies and procedures and to carry out internal audits.
We will only process Personal Data that is strictly necessary for the purposes of entering into a contract/contract, drawing up a financial offer, issuing a tax document, filing a trademark application. We will collect your basic identification and contact information.
If you visit our website, our servers may automatically record information related to your visit (e.g. IP address, the date, time and duration of your visit, etc.). In addition, we collect data on the traffic of our website for statistical purposes, which, however, is kept anonymous and is not individualized per visitor. In case you use the contact form, we will also collect your name, your email, your mobile phone.
For the purposes of validating your mobile phone and to avoid registering any wrong phone number on your part, we use a system for validating your phone through an automatic mechanism for sending a One Time Password (OTP), which after you receive it on your mobile, the then register on the website when prompted.
Also, when using our website, cookies will be stored on the device used. For more information on cookies, you can read here.
If you use the Stripe payment service, your payment is made through a secure connection to the Stripe payment system and we will not collect your credit/debit card details.
In connection with the purposes described above, we may share your information with third parties such as:
– To external partners and/or consultants to whom MediaBranch entrusts the processing of personal data on its behalf or in the context of a specific collaboration (inc. to legal advisors, accountants, conference companies and travel agencies, to those who provide us with technology services such as data analysis , creation, hosting and support of web pages, and technical, accounting, tax and/or legal support, support services data storage/processing systems in the computing cloud (“cloud providers”), storage, archiving and/or file management companies, etc. ), having signed a relevant contract for the processing and protection of your data.
– To auditing companies, to safeguard the legal interests of the Company and the execution of our contractual obligation.
– Public or Judicial Authorities (such as courts, prosecutors, police, independent regulatory and tax authorities), if required to comply with MediaBranch's legal obligations or to establish, exercise or support legal claims
Your personal data is not transferred to third countries (i.e. to countries outside the European Economic Area), except when you have given us your written consent, or the transfer is required by law or, finally, when the relevant transfer is necessary for the performance of our contractual obligations. The personal data protection laws in those countries, to which your personal data is transferred, may not be equivalent to, or not provide the same degree of protection as, the laws in force in Greece or the EU. Our Company, in this case, ensures that the controllers or processors in third countries comply with European data protection standards and provide appropriate safeguards in relation to the transmission of your data in accordance with Article 46 of the GDPR.
MediaBranch will not make available for sale or otherwise transmit or disclose your personal information to third parties, which are not related to it, without your consent with the exception of compliance with relevant legal dictates and transmission to the competent authorities only.
MediaBranch has taken the necessary measures so that each time only the absolutely necessary data is transmitted and the legality of the processing is ensured. In the event that you use the payment services (Stripe, Paypal, etc.) on our website, we will exchange the necessary data with the credit institution with which we cooperate, so that the charge of your card and the payment of our services can be successfully completed .
Data concerning your visit to our website will not be shared with third parties.
MediaBranch will not disclose your personal data in any way to any third party that is not related to the services it offers you, unless this is required by law or by a lawful request or order of a public authority. MediaBranch will not pass on any of your personal data to third parties for use in commercial promotions without your prior express consent.
In case of transfer of your personal data outside the European Economic Area (EEA), MediaBranch ensures that this transfer will only take place after the application of at least one of the guarantees provided for in the current legal framework and the additional measures that are appropriate to ensure that the personal data transmitted have in the third country a level of protection substantially equivalent to that guaranteed by the European Union.
You can exercise the following rights with respect to your Personal Data: Access, Correction, Portability, and, if the conditions of the law are met, Erasure, Restriction and Objection.
You may also withdraw any consent you have given us for the processing of your personal data, without prejudice to the lawfulness of the processing based on your consent before its withdrawal.
In case you consider that the protection of your personal data is affected in any way, you can appeal to the Personal Data Protection Authority: (Kifisias 1-3, 115 23, Athens), dpa.gr.
We will retain and process your Personal Data for the purposes listed above for as long as you receive our services and for up to 1 year after our services are discontinued for any reason, unless the law provides for a different retention period.
